HANGZHOU MAXWELL NETWORK TECHNOLOGY CO.,LTD. respects and protects your privacy. Our registered address: Room 1504, No. 3, United Plaza, No. 58 Qianjiang Road, Shangcheng District,Hangzhou, Zhejiang Province, China. When you use our services, we will collect, store, use and provide your personal information to the public in accordance with the "Motor Noise Analyzer" Privacy Policy (hereinafter referred to as "this policy"). Through this policy, we will also explain to you how we provide you with access to, update, manage and protect your information. This policy is closely related to your use of our services, and we encourage you to read and understand this policy in its entirety and make the choices you deem appropriate. We have endeavored to express it in easy-to-understand and concise terms, and have used bold text to draw your attention to the terms of this policy that are materially related to your rights and interests. By accessing or using " Motor Noise Analyzer ", you acknowledge that you have read, understand and agree to be bound by this Privacy Policy and our terms of Use.
In order to comply with national laws and regulations and regulatory requirements (e.g., real name management, Internet information management, risk prevention measures), and to provide you with services and improve the quality of services (e.g., to support the development of new products or improve the functionality of existing products, to provide and recommend better quality or suitable services for you), we need to collect, store, use and provide your information to the public. You agree that we may process your information as described in this policy in order to provide you with a high quality, convenient and personalized service and to better protect the security of your account and content.
We collect and use the personal information you voluntarily provide or generate in the course of our services for the following purposes as described in this policy, in accordance with the principles of propriety, legality and necessity, to help you become our user, to provide you with products/services, to optimize your user experience and to provide you with security.
When you register as a user of "Motor Noise Analyzer", you will need to provide at least your e-mail to create the account of "Motor Noise Analyzer".
(1) In order to meet the laws and regulations and the basic requirements for the provision of the service, and to protect the security of your account and the safety of the operation of the system, we will collect the relevant information generated in the course of your use of our service, including:
Log information: When you use the services we provide, we automatically collect details of your use of our services and keep them as relevant web logs, including but not limited to your IP address, type of browser, language, version of operating system, date and time of access, and records of web pages you request.
Device information: use "Motor Noise Analyzer" to create, edit, browse and other actions, because the device adaptation will affect the speed and integrity of the operation, etc., we may receive and record the relevant device information you use in the process of receiving our services according to your specific rights in the installation and use of the software, such as the device model, Android ID, unique device identifier, operating system, resolution, telecommunication supplier and other hardware and software information, etc.
Audio: When using “Motor Noise Analyzer” to record and playback motor noise, you need to call the microphone.
Camera Album Authorization: When logging in with the "Motor Noise Analyzer" account, you need to access your camera album in order to successfully capture and save recording analysis images.
Usage data: This is information on how to use the various functions of the "Motor Noise Analyzer" service. We will use this information to better understand and improve the quality of the services we provide to you. We may associate information collected from various devices that you log into using the same "Motor Noise Analyzer" account so that we can provide you with consistent service on those devices.
(2) We restrict the sharing of information we collect and receive to the following circumstances.
Account Support: In order to provide you with customer support, our staff may need to share with each other information that you have previously provided to us.
Legal Compliance and Public Protection: We will share your information when we believe disclosure is reasonably necessary to comply with a law, regulation, legal request or lawful request of a public agency or to protect the safety, rights, and property of the public and any person.
Integrity of the "Motor Noise Analyzer" Service: We will share your information as appropriate to detect, prevent and resolve fraud, security or technical issues, or otherwise protect "Motor Noise Analyzer” and its community of users.
Shared Documents: If you share a document that is publicly available to another "Motor Noise Analyzer" user, any other user viewing that document will be able to see some of your personally identifiable information.
(3) Your personal information that we may collect indirectly.
In the process of your use, because of the use of "Motor Noise Analyzer" to form data statistics, and the personal information involved in the improvement of services related to it, try to avoid collecting, but not limited to the use of the overall statistics as a business analysis, financing listing, publicity and promotion.
We may collect and use the following information in accordance with the law and as specifically authorized by you:
We may collect information about your use of the software and combine the information you provide in connection with your use of a particular service on "Motor Noise Analyzer" with information from other services for comprehensive statistics.
We may collect information that you voluntarily provide to us when you participate in product/service surveys, as well as information related to your interactions with our affiliates and partners, in order for us to optimize the quality of our customer service and processes.
We may use the personal information we collect in the course of our business for statistical analysis and operational improvements, such as statistical analysis of your actions with "Motor Noise Analyzer" to improve our products, services or marketing programs; software upgrades, technical modifications, network maintenance, troubleshooting, internal policy and process development, internal report generation, etc.
(4) In accordance with relevant laws, regulations and national standards, we may collect and use your personal information without your consent in the following circumstances.
Directly related to national security and national defense security;
Those directly related to public safety, public health, or significant public interest; those directly related to crime investigation, prosecution, trial, and execution of judgments; those that are motivated by the need to protect your or others' lives, property, and other significant legal rights and interests but for which it is difficult to obtain your consent;
The personal information collected is disclosed by you to the public at your own discretion;
Collecting personal information from legitimate publicly disclosed information, e.g., legitimate news reports, government information disclosure, and other sources;
Necessary for the conclusion and performance of contracts at your request;
Necessary for maintaining the safe and stable operation of the services provided, for example: detecting and disposing of faults in products or services;
In other cases as provided for by law and regulations.
(5) Others
When we provide you with other business functions, we will separately explain to you the scope and purpose of information collection, and obtain your consent to collect your information necessary to provide the corresponding services. We will use, store, disclose, and protect your information in accordance with this policy and the applicable user agreements; if you choose not to provide such information, it will not affect your use of the "Motor Noise Analyzer" service.
Customer service: When you get in touch with our customer service, our system may record the communication records between you and the customer service, as well as your account information for verification of identity; for the technical staff to assist in supplementing or converting the content, delete it immediately after completing the work, and use the content or documents for promotional or other purposes within the scope of authorization after obtaining your consent, the communication records between the customer service and you can be considered valid authorized records.
The content, documents and related information you create and upload in "Motor Noise Analyzer" may involve the intellectual property rights, work results and commercial secrets of your company or individual, or partners, etc. These are sensitive information, so please share or forward them with caution.
In order to make your visit to the services provided by "Motor Noise Analyzer" easier, we may identify you by small data files, which may save you from having to repeatedly enter your registration information, or help determine the security status of your account. These data files may be Cookies, Flash Cookies, or other local storage provided by your browser or associated applications (Hereinafter referred to as "Cookies"). Please understand that some of our services may only be available through the use of Cookies. You may modify your acceptance of Cookies or refuse Cookies from "Motor Noise Analyzers" if your browser or browser add-on service allows you to do so. The "Help" section of most browser toolbars will tell you how to prevent your browser from accepting new Cookies, how to have your browser notify you when you receive a new Cookie, or how to turn off Cookies altogether. In addition, you can disable or delete similar data used by browser add-ons (e.g. Flash Cookies) by changing the settings of the browser add-on or by visiting the provider's web pages. However, this action may in some cases affect your ability to safely access the services provided by "Motor Noise Analyzer".
Our website may also contain electronic images (Hereinafter referred to as "single-pixel GIF files" or "Web Beacon"). The use of Web Beacon helps websites to count users who browse the web or access certain Cookies. We use Web Beacon to collect information about your web browsing activity, such as the address of the page you visit, the location of the referring page you previously visited, your browsing environment and display settings.
(1) The personal information we collect and generate in the People's Republic of China will be stored in China. If some of our products involve cross-border business and we need to transfer relevant personal information collected within the territory to overseas institutions, we will follow the laws, regulations and relevant regulatory authorities and require the overseas institutions to keep the personal information obtained from you confidential through effective measures such as signing agreements and on-site verification. We will only keep your personal information for as long as necessary for the purposes described in this policy and within the time limits set by laws, regulations and supervision.
(2) To protect the security of your information, we are committed to using a variety of security technologies and supporting management systems to minimize the risk of disclosure, destruction, misuse, unauthorized access, unauthorized disclosure and alteration of your information. For example, encrypted transmission through network security layer software (SSL), encrypted storage of information, strictly limited access to data centers, use of dedicated network channels and network proxies. At the same time, we have set up a department responsible for personal information protection, established a relevant internal control system, adopted the principle of minimum sufficient authorization for staff who may have access to your information; systematically monitored the behavior of staff handling your information, and continuously trained staff on relevant laws and regulations and privacy security guidelines and enhanced security awareness.
(3) We have formulated an emergency response plan for personal information security events, so that the relevant responsible persons can master their job responsibilities and emergency disposal strategies and protocols. After the unfortunate occurrence of personal information security events, we will inform you in a timely manner in accordance with the requirements of laws and regulations: the basic situation of the security event and the possible impact, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce the risk, the remedial measures for you, etc. We will promptly inform you of the event-related situation by sending emails/SMS, etc. When it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to make announcements. At the same time, we will also take the initiative to report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities. If your legitimate rights and interests are damaged, we will bear the corresponding legal responsibility.
(4) Please make sure that you keep your "Motor Noise Analyzer" login name and other identification elements in a safe place. When you use the services of "Motor Noise Analyzer", we will use your login name and other identification elements to identify you. If you disclose this information, you may suffer damages and legal consequences that may not be favorable to you. If you become aware that your login and/or other identifying information may be or has been compromised, please contact us immediately so that we can take prompt action to avoid or mitigate any loss.
(5) Upon termination of your use of the "Motor Noise Analyzer" service, we will cease collecting and using your information, except as otherwise required by laws, regulations or regulatory authorities. If we cease operation of “Motor Noise Analyzer”, we will promptly stop the activities of collecting your personal information, notify you of the cessation of operations by individual delivery or announcement, and delete or anonymize any personal information we hold about you.
(6) As our business grows, we and our affiliates may engage in mergers, acquisitions, asset transfers or similar transactions that involve the transfer of personal information, we will require the company or organization to which your personal information is transferred to continue to be bound by this Privacy Policy, or we will require that company or organization to re-solicit your authorized consent.
(7) The information you voluntarily publish and publicly share when using our services may involve your or others' intellectual property rights, commercial secrets or even personal sensitive information, such as the content you share, and various forms of information such as text, images or videos that you choose to upload when evaluating them that contain intellectual property rights, commercial secrets or even personal sensitive information. Please consider more carefully when using our services whether to release or even share relevant information publicly.
(8) For your initiative to disclose the content, documents and related information, within the scope of authorization other users can browse or limited use, "Motor Noise Analyzer" does not assume the dissemination of the legal issues involved, such as your own inadvertent release, you can contact "Motor Noise Analyzer" administrator to prove the property rights of all, and request the administrator to help delete or stop the dissemination, "Motor Noise Analyzer" will try to help delete, but can not guarantee complete deletion or stop the dissemination.
(1) In order to comply with national laws, regulations and regulatory requirements, as well as to provide you with services and improve the quality of our services, or to safeguard your account and content, we may use your information in the following circumstances:
To achieve the purposes described in this policy under "How we collect personal information": invite you to participate in customer research related to our products or services;
Correspondence with you: We will compile and analyze your information or your use of the "Motor Noise Analyzer" service in order to provide you with more accurate, personalized, smooth and convenient services, or to help us evaluate, improve or design products, services and operational activities.
Providing "Motor Noise Analyzer" service: We use the information you provide to authenticate you and to ensure that you can use "Motor Noise Analyzer" for collaboration, storage and other related services.
Compliance and Investigations: To ensure the stability and security of our services, we will use your information for identity verification, security prevention, fraud monitoring, prevention or prohibition of illegal activities, risk reduction, archiving and backup purposes. If illegal activities are found, we will apply to the relevant authorities for investigation.
We may collect clickstream data to tailor web content and personalize your experience by using technologies such as Cookie to access information about your use of the site. This information is also used to improve our internal operations and to notify users of updates to our services.
Regarding the proprietary design data and other materials generated when using the "Motor Noise Analyzer" service, we will use this information as reference content for maintenance, protection, and technical problem solving to further modify and improve the "Motor Noise Analyzer" experience.
(2) After registering as a user, we have the right to cancel or delete your "Motor Noise Analyzer" account if there is malicious behavior.
You can make your documents (or content) public/private on "Motor Noise Analyzer", and you can share public/private documents (or content) with other users. By creating public content on "Motor Noise Analyzer", you agree that others may have access to it, and that any documents you make public are not private or confidential. At the same time, "Motor Noise Analyzer" will never disclose your private content.
You may also reclassify any document or content you create from public to private at any time, but "Motor Noise Analyzer" cannot guarantee the confidentiality of any document that you have made public at any time in the past.
When you share a document or content within "Motor Noise Analyzer", anyone with whom you share that document may use, copy, manipulate, distribute, display, transmit, and communicate that document and content. If you do not want other people to have these permissions, please do not share your information in "Motor Noise Analyzer" and do not set the appropriate permissions.
“Motor Noise Analyzer” is a professional engineering software and our website and services are intended primarily for adults. If you are a minor, we recommend that you ask your parent or guardian to read this privacy policy carefully and to use our services or provide us with information with the consent of your parent or guardian.
In cases where we collect personal information from minors with the consent of their parents or guardians to use our products or services, we will only use, share, transfer or disclose this information as permitted by law or regulation, with the express consent of the parent or guardian, or as necessary to protect the minor.
If we find that we have collected personal information from minors without prior verifiable parental or legal guardian consent, we will seek to delete the relevant data as soon as possible.
In order to provide you with better service, our business may change from time to time and this Privacy Policy may be adjusted accordingly. We will not reduce your rights under this Privacy Policy without your express consent. We may alert you to updates by posting updates on our website, mobile, or otherwise, and we invite you to visit us to keep up to date with our Privacy Policy. In the event that you continue to use our services as described above, you agree to be bound by and accept this policy as amended.
If you have any complaints about our handling of personal information, you can contact us through the contact information / customer service system provided on the "Motor Noise Analyzer" website (online.easimotor.com) with a full description, and we will respond to your request and try to resolve it within 30 days of verifying your identity.
If you are not satisfied with our response, especially if you think our personal information processing behavior has damaged your legitimate rights and interests, you can also file a lawsuit by filing a lawsuit with the court with jurisdiction in the defendant's domicile.
This policy applies to all services provided by "Motor Noise Analyzer".
We will update this policy as appropriate in the event of any of the following material changes:
(1) Changes in our fundamental circumstances, such as changes in ownership resulting from mergers, acquisitions, and reorganizations;
(2) Changes in the scope, purpose, and rules for the collection, storage, and use of personal information;
(3) Changes in the object, scope and purpose of providing personal information to the public;
(4) Changes in the way you access and manage personal information;
(5) Changes in data security capabilities and information security risks;
(6) Changes in the channels and mechanisms for user inquiries and complaints, as well as external dispute resolution agencies and contact information;
(7) Other changes that may have a significant impact on the rights and interests of your personal information.
Due to the large number of users of "Motor Noise Analyzer", we will notify you by sending an email/SMS or posting an announcement on the official website of "Motor Noise Analyzer" if this policy is updated. In order for you to receive timely notification, we recommend that you notify us when your contact information is updated. If you continue to use the "Motor Noise Analyzer" service after this policy is updated, it means that you have fully read, understood and accepted the updated policy and are willing to be bound by the updated policy.